We strive to deliver products purchased from HOTTIEPOOH in excellent condition and in the fastest time possible. If this is your first order with HOTTIEPOOH, shipping will be completely FREE. Also, for all the subsequent purchases, we will deliver the order to your doorstep free of cost.

1. If the order is cancelled, un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.

2. If you return an order delivered to you, order shipping charges will not be refunded. However if you self-ship your returns, we will reimburse self-shipment charges based on our Returns Policy.